Support Center
Get help with your Trezor login experience. Find answers to common questions and troubleshooting guides.
Browse by Category
Getting Started
Learn how to set up and use your Trezor device
Device Connection
Troubleshoot connection issues with your hardware wallet
Account Management
Managing your accounts and transactions
Frequently Asked Questions
How do I connect my Trezor device?
Simply plug your Trezor device into your computer's USB port and click 'Connect Trezor Device' on the login page. Make sure your device is unlocked and follow the on-screen instructions.
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, and Edge. Make sure you're using the latest version for the best experience.
Is my private key safe?
Yes! Your private keys never leave your Trezor device. All cryptographic operations are performed securely within the hardware wallet itself.
What should I do if my device isn't detected?
First, try using a different USB cable or port. Make sure your device firmware is up to date. If the problem persists, try using a different browser or restart your device.
Still need help?
Our support team is here to help you with any questions or issues you might have.